Last Updated: July 17, 2025
Pass It Forward (“we,” “our,” or “us”) is a 501(c)(3) non-profit organization dedicated to transforming donated cars and homes into valuable assets for individuals and families in need. We are committed to protecting the privacy of our donors, beneficiaries, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our website, www.wepassitforward.com, or through other means.
We collect various types of information to support our mission and operations. This may include:
Contact Information: Name, address, email address, phone number.
Donation Information: Details related to your donations (e.g., car make/model, VIN, property address, donation amount, date of donation). We do not store credit card numbers; these are processed securely by third-party payment processors.
Beneficiary Information: Information necessary to assess eligibility and provide assistance, which may include financial information, family size, housing needs, and other relevant personal details. This information is collected with explicit consent and used solely for the purpose of fulfilling our mission.
Volunteer Information: Contact details, skills, availability, and background check information (if applicable).
Communication Preferences: Your preferences for receiving communications from us.
Website Usage Data: Information about how you interact with our website, www.wepassitforward.com, such as IP address, browser type, operating system, referring URLs, pages viewed, and access times. This data is collected using cookies and similar technologies.
Aggregate Data: Information that has been de-identified or aggregated so that it cannot reasonably be used to identify you.
We collect information through various channels, including:
Directly from You: When you make a donation, apply for assistance, volunteer, sign up for our newsletter, contact us through our website, or interact with us in person, by phone, or email.
From Third Parties: We may receive information from third-party service providers (e.g., payment processors, background check services) or publicly available sources, always in accordance with applicable laws.
Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.
We use the information we collect for the following purposes:
To Process Donations: To acknowledge donations, provide tax receipts, and manage the logistics of car and home donations.
To Fulfill Our Mission: To assess beneficiary eligibility, match beneficiaries with available cars or homes, and provide support services.
To Communicate with You: To send you updates, newsletters, appeals, thank-you notes, and information about our programs and events. You can opt out of marketing communications at any time.
To Manage Volunteers: To coordinate volunteer activities, communicate schedules, and ensure appropriate placement.
To Improve Our Services: To understand how our website is used, analyze trends, and enhance our programs and outreach efforts.
For Internal Operations: For record-keeping, administrative purposes, and to comply with legal and regulatory requirements.
For Fundraising and Outreach: To identify potential donors and partners who may be interested in supporting our mission.
We are committed to keeping your personal information confidential. We do not sell, rent, or trade your personal information with other organizations for their fundraising purposes. We may share your information in the following limited circumstances:
With Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, email delivery, and background checks. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
In Case of Organizational Change: If Pass It Forward undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
For Beneficiary Support: For beneficiaries, certain information may be shared with relevant partners (e.g., housing authorities, social service agencies, car repair shops) strictly for the purpose of facilitating the provision of a car or home, with your explicit consent.
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.
You have certain rights regarding your personal information:
Opt-Out of Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
Access and Update Your Information: You may request access to the personal information we hold about you and request corrections or updates to inaccurate information.
Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies or to alert you when cookies are being sent. Please note that if you choose to disable cookies, some parts of our website may not function properly.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and indicate the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pass It Forward [Your Organization’s Address] [Your Organization’s Phone Number] [Your Organization’s Email Address]
At Pass It Forward, our mission is to close critical gaps in transportation and housing for youth aging out of foster care and families in need.
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